Gadis Newsletter

Subscribe to receive offers you can't miss!

Insert your E-mail address and click "submit!" to receive our new Ideas newsletter

×
Diese Seite auf Deutsch DE
 

Gadis Tourist Service Italia Incoming Tour Operator for Groups

 

Gadis Tourist Service Italia Incoming Tour Operator for Groups

Update on the Italian Covid-19 situation

Our world of group travel is beginning to come to life again. We have had an increasing number of enquiries for the coming months and, above all, 2021. People are adjusting to a new way of life, being a little more careful and abiding by the rules, which allow our country to be explored safely.

To help you with your work, we are sending you an update on the new rules:

Masks - when should they be worn?

Masks must always be worn indoors in public places (cafés, restaurants, hotels, museums, shopping centres), on public transport (buses, trams, trains and planes) and anywhere where it is not possible to maintain a 1 metre distance (in crowded open spaces such as city centre rush hours). 
In relation to this, from 17 August until 7 September 2020 (high season), the Italian government has made it mandatory to wear a mask from 6pm to 6am outdoors in areas close to cafés/restaurants/squares/busy places, anywhere that crowds could easily form. Remember, children under 6 years of age and those who can not wear a mask because of illness or disability are exempt (a medical certificate is required).

Tour coaches - are they fully or partially filled with passengers?

This is one of the most frequently asked questions. To maintain a safe distance, here is a map of how seats can be filled on a tour coach with 55 seats + 1 for the driver (total 56): CovidBus.png

Seats that can be filled are in green. Seats in blue can be used for people travelling with someone from the same household in the adjacent seat.
Seats in red must be left empty. It is obligatory for drivers, tour guides, staff and passengers to wear a mask when getting on and off the bus and during the entire journey. These provisions apply to the whole of Italy. In any event, each Region can issue more stringent rules if it is considered necessary for safety reasons. The rules noted above must also be followed on coaches from other European countries. Further information can be found in the Coach Hire section.

Have there been any changes to tourist tax and ZTL (restricted traffic areas) fees?

Some Italian cities (e.g. Alessandria, Lucca and Noto) have suspended tourist tax until the end of 2020, to encourage tourism. Others, such as Pisa and Lucca, have suspended ZTL fees for tourist coaches and in San Gimignano and Bologna there have been a number of reductions until the end of the year. We will advise you on a group by group basis about any changes affecting your reservations.

Hotels

All our hotels offer a table service breakfast and dinner to guarantee the minimum safety distance for diners. A small number of hotels provide a buffet breakfast, but it must be served by a waiter. All common areas and rooms are thoroughly cleaned and regularly disinfected according to the rules. All employees and guests must wear masks. Masks can be removed in guest rooms and when seated at a table in the hotel bar, restaurant or breakfast room. Hand sanitizer is available at all hotel entrances.

Restaurants

The distance between tables has been increased in all restaurants. To avoid touching notes and coins, we recommend paying by credit/debit card. Masks are mandatory for all employees and customers (including when using the toilets). Once seated at the table, customers can remove their masks to eat and drink. Hand sanitizer is available at all restaurant entrances. Many restaurants are also offering take-away menus. In addition, more space has been provided for tables outside. Reservations are always recommended.

Cafés

All cafés have increased the distance between tables and table service is recommended. Counter service can be provided but customers must keep apart a safe distance. Masks are mandatory for all employees and customers (including when using the toilets). Once seated at the table, customers can remove their masks to eat and drink. Hand sanitizer is available at all café entrances. In addition, more space has been provided for tables outside.

NCC hire and hiring in general

All the partners we work with carefully follow the rules to ensure safe travel. Vehicles are thoroughly cleaned and regularly disinfected. Masks are mandatory for all staff and customers. Social distancing is required by law and entrances and exits are kept separate to avoid crowds.

Ports and Ferries

Masks are mandatory for all staff and passengers. Social distancing is required by law. Entrances and exits are kept separate to avoid crowds. Thermometer guns are used to take passengers´ temperatures. Anybody with a temperature of 37.5°c or above, will not be allowed to board.

Cruises

From 7 August the green light was given for cruises to depart from Italian ports and a very detailed list of rules has been drawn up. Each cruise company must make this available to its customers.
Masks are mandatory for all staff and passengers. Social distancing is required by law. Entrances and exits are kept separate to avoid crowds. Thermometer guns are used to take passengers´ temperatures. Anybody with a temperature of 37.5°c or above, will not be allowed to board.

Planes and Airports in Italian airports

Masks are mandatory for all staff and passengers. Social distancing is required by law. Entrances and exits are kept separate to avoid crowds. Hand sanitizer is available at a number of places in airport. Thermometer guns are used to take passengers´ temperatures. Anybody with a temperature of 37.5°c or above, will not be allowed to board. 

On board the aircraft: the rules for seat occupancy may vary from company to company. Generally, it is expected that all seats will be filled and masks should be changed every 4 hours.
Check the details with the chosen airline.

Trains and Stations

Masks are mandatory for all staff and passengers. Social distancing is required by law. Entrances and exits are kept separate to avoid crowds. Buying tickets online is recommended. In most regions, trains are only partially filled (with adjacent seats left free unless travelling with someone from the same household). Some regions do allow all seats to be filled.

Local public transport

Masks are mandatory for all staff and passengers. Social distancing is required by law. Entrances and exits are kept separate to avoid crowds. Adjacent seats must be left empty. Standing passengers must face the windows/walls ("vertical spacing") - Tickets must be purchased before boarding.

Guided Tours

Guided tours are possible and the safety rules of individual regions must be respected. We will provide up-to-date information based on the trip booked with us. It is mandatory for tour leaders, tour guides and guests to wear a mask.
Social distancing is required by law. Headphones are recommended to allow for social distancing while following the tour. 

Museums

Museums reopened to the public from late May to early June. Masks are mandatory for all staff and visitors. Where possible, separate routes are organised for visitors to avoid crowds. Social distancing is required by law. Booking is recommended and in some cases, mandatory. In addition, visitors will be separated into small groups.
Detailed information can be found on the websites of individual museums, and we will also advise you of them before the group arrives.

Churches

Churches are open and religious services can be freely attended. Masks are mandatory for all staff and visitors. Social distancing is required by law.

Audiences with the Pope

The weekly papal audience has restarted and takes place on Wednesdays. Masks are mandatory for all staff and visitors. Social distancing is required by law.

Shops

Masks are mandatory for all staff and customers. Social distancing is required by law.  Numbers are limited based on shop size to avoid crowds. A maximum of 1 or 2 customers are allowed to enter very small shops at a time.
Hand sanitizer is available at all shop entrances. 

Supermarkets

Entry is only allowed for those wearing a mask. Gloves, on the other hand, must be worn only in the fruit and vegetable section and are provided by the supermarket.  Depending on the size of the supermarket, numbers are limited to avoid crowds. Hand sanitizer is available at all supermarket entrances.

Beaches – public and private

Private and public beaches can be used throughout Italy with a distance of at least one meter maintained between customers. On private beaches, sunbeds are sanitized after each customer and in any event at least once a day. Common areas are regularly and frequently cleaned. Masks must be worn to enter and leave the beach. Beach sports are now also allowed, providing a safe distance is maintained.

Outdoor activities

Individual and group outdoor excursions are permitted providing safety distances are respected.

Group Sports

Group sports can be played both outdoors and in gyms, providing the safe minimum distance and regulations of the individual associations are respected. The Serie A football championship has resumed behind closed doors (without spectators). Other competitive championships will resume in the autumn 

Fairs and major events

From 7 August, trade fairs can resume, maintaining social distancing and following the safety rules. Major events with large visitor numbers, where it is impossible to maintain and guarantee safety measures, have been postponed to 2021.

Concerts

Concerts can be held at a reduced capacity (maximum 1000 people at outdoor events, 200 at indoor events), thus maintaining social distancing. Seats will be pre-assigned. Masks are obligatory until seated.

Gyms

Individual activities in gyms were allowed from May. Social distancing is required by law. Booking is required.

Travelling in Italy

From the beginning of June, there are no restrictions for travelling in Italy. Some regions require a self-declaration to be made. Please contact us for further information. 


background image